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Chamonix Valley Introduction Excursion
Merlet Animal Park and Gorges de la Diosaz Excursion
Explore Geneva Excursion
Chamonix Mont Blanc Excursion
Swiss Discovery Excursion
Annecy and the Gorges du Fier Excursion
 

  1. Chamexcursions is the trading name of French registered company SARL  Chamexpress.com. (Siret No: 509 648 960 00011). Registered office: 216 Route de Bellevue, Les Houches, 74310.
  2. SARL Chamexpress.com hold an international passenger transport license. (No:  2009/82/0000480)
  3. All vehicles operated by Chamexpress.com.com are covered by Taxi insurance.
  4. Clients making a telephone booking are taken through the same on line booking procedure by the telephone operator. It is the responsibility of the client to read these terms and conditions before telephoning  in order to be prepared for the process.
  5. It is the responsibility of the client to read and understand the booking terms and conditions before making a telephone order. By giving your payment details over the telephone you will have been deemed to accept the Chamexcursions published terms and conditions.Placing an order indicates your acceptance of these terms and conditions. Please read them carefully. 
  6. All excursions are non-refundable and non-transferable. This includes holiday cancellation, illness, lost or stolen vouchers/passport. Bad weather etc, and you should ensure that you have suitable holiday insurance to cover the cost of your pre-booked excursion in such event.  

Force Majeure
Chamexcursions will not be held liable for any injury, delay, loss, theft, damages or death caused by, or resulting from, any excursion product provided by our suppliers. All claims should be made directly to the supplier concerned who will have comprehensive insurance against such event.

Chamexcursions will not be held liable for any Industrial Action by our suppliers. You should ensure that you have adequate holiday insurance to cover such an eventuality.

Chamexcursions will not be held liable for any loss, delay, or costs, resulting from adverse weather conditions, road closures, technical problems to vehicles, or the withdrawal of supplier facilities.

Payment and Price
The total price payable for the excursion will be as shown/detailed at the time when you place your order. We are entitled to make adjustments to the price if due to an error or omission the price published for the excursion is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to pay the difference or to cancel the booking. In the event that the minimum number of persons is not reached for an excursion to operate a full refund will be made.

Payment Methods
We accept online or telephone payment by Visa and Mastercard credit/debit cards only. We do not accept Maestro, Switch or American Express.

Availability of Goods/Services
All products and services on this website are subject to availability and may be withdrawn at any time.

Complaints Procedure
Should you be unhappy with any aspect of the service received from Chamexcursions you must email Chamextras@aol.com within 1 month of the date of travel.

  1. Chamexcursions.com will endeavour to reply within 30 days.
  2. As a French company any on going dispute comes under French jurisdiction and will be governed by French law.
  3. Should clients take their complaint into the public domain, e.g internet forums, then you will have deemed to have authorised Chamexcursions to disclose details of your order and purchase for the purpose of responding to comments made. Should such postings be considered defamatory then Chamexcursions reserve the right to take legal action.

Chamexcursions is a trading name of SARL Chamexpress.com. Registered in France. SIRET 509 648 960 00011 VAT/TVA No. 09 509 648 960

SARL Chamexpress
216 Route de Bellevue
Les Houches
74310
France

Tel: +33 450 54 73 72

All content is Copyright © 2010 SARL Chamexpress.com. All rights reserved.

 

 
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